Watch Repair
Watch Repair
Our skilled team can clean, repair or inspect many watch brands in the time it takes for you to enjoy a cup of coffee. Many jobs can be completed same day. If we can’t put the problem right straight away, then we have a dedicated workshop team who can help.
Watch movements – mechanical & quartz are complicated mechanisms requiring periodic cleaning and lubrication. Most manufacturers suggest servicing, every 5 years for mechanical watches, with quartz watches requiring inspection and battery replacement approximately every 2 -3 years, depending on model. Watches running slowly, gaining time, gathering condensation or with non-functioning parts, normally require a full service.
We offer repair services for most watch brands, including prestige brands such as:
- Breitling
- Cartier
- Omega
- Raymond Weil
- Tag Heuer,
- Rolex
Watch Repairs Online
We offer a convenient online quotation service for watch repairs. Just fill our our “Instant Quote” form and our customer services team will contact you. You can select your nearest branch who will provide your quote or our central workshop.
All quotations are completely free of charge and we aim to reply to all our enquiries within 48 hours.
We may need to contact you before providing your quote if we need more information (model number)
Viva Watches can help with watch repairs including:
Full service
The watch movement is completely stripped and cleaned of oil and dirt using sophisticated machinery, re-assembled, lubricated, regulated, re-cased and water pressure tested (where necessary). The watch case and bracelet are refurbished and cleaned prior to final assembly, before undergoing a 72-hour final test.
Dial restoration
We offer an excellent dial restoration service. The dial will be removed and restored as close to the original as possible. Should you desire a different dial colour this can be achieved as well. Dial restoration usually takes about 2-3 weeks.
Bracelet repair
Depending on the bracelet whether it is gold, steel or a combination, it can usually be restored or repaired.
New movement
Sometimes a movement is beyond repair and may require a replacement unit.
We can also help with
Case polishing and valeting/refurbishment
We provide an excellent refurbishment service. We have very sophisticated polishing and lapping equipment. Engraving and deep nicks can be filled prior to polishing using our laser machine. Watches are brought back as close to factory finish as possible.
Battery replacement
Swiss replacement batteries are always used. Waterproof watches will be pressure tested after battery has been replaced. Should new seals be required they will be fitted. Batteries can often be replaced while you wait.
New glass
The majority of watch brands and models can have their glasses replaced. Please ask if we can replace yours.
Partial service
The watch case is given a light clean. The battery is replaced and water pressure tested (where necessary).