Our Services
We provide professional watch and jewellery services to customers across the UK from our specialist, family‑run workshop in West Byfleet, Surrey.
Every service is carried out with care, clear communication and a focus on value for money.
Watch Repair Services
We repair everything from everyday quartz watches to luxury Swiss brands and vintage or antique timepieces.
Services include battery replacements, pressure testing, servicing, movement repairs, glass replacement, strap changes and full refurbishment.
- All work is carried out by skilled watch specialists with experience in brands such as Rolex, Breitling, Tissot and many more.
- You can drop off and collect your watch in West Byfleet, with some smaller repairs completed while you wait.
- Contact our family team to book your watch repair or request a quote for your specific brand and issue.
Jewellery Repair Services
We complete all types of jewellery repairs, from simple fixes to more complex restorations.
Most work is completed in our dedicated jewellery workshop so every piece is handled with care.
- Repairs include ring sizing, claw and setting repairs, stone replacement, chain and bracelet repairs and general refurbishment.
- UK customers can post jewellery to us for a free inspection and no‑obligation quotation.
- Get in touch to arrange a jewellery repair assessment or to send your items in for a free inspection.
Engraving Services
We offer professional engraving on watches and jewellery, ideal for birthdays, anniversaries, weddings and special occasions.
You can personalise case backs, rings, bracelets and pendants with names, dates, initials or short messages.
- Engraving turns an already special item into a unique, meaningful keepsake.
- We welcome local West Byfleet customers and UK‑wide orders via secure post.
- Contact us to discuss your engraving ideas and receive a quote for personalising your watch or jewellery.
Ring Resizing
Our ring resizing services help ensure engagement rings, wedding bands and dress rings fit comfortably and securely.
Most precious metals and ring styles can be resized, subject to inspection.
- Ideal for rings that have become too tight or too loose due to lifestyle or life changes.
- You can combine resizing with cleaning, polishing or rhodium plating for a full refresh.
- Speak to our family team to arrange ring resizing in West Byfleet or via post from anywhere in the UK.
Rhodium Plating for White Gold
Rhodium plating restores the bright white shine of white gold jewellery, making tired or yellowing pieces look fresh again.
This service is ideal for white gold rings, pendants, earrings and bracelets and is also available with ring resizing.
- We use a thin layer of rhodium, a precious metal in the platinum family, to give a clean, bright finish.
- It is particularly effective for refreshing engagement rings and wedding bands.
- Contact us for a rhodium plating quotation or to combine replating with ring resizing.
Jewellery & Watch Valuation
Our jewellery and watch valuation services help you understand the replacement or market value of your items for insurance, probate or sale.
Valuations are carried out by experienced specialists at our West Byfleet workshop.
- Suitable for engagement rings, diamond jewellery, gold items, luxury watches and family heirlooms.
- Includes detailed descriptions and a written valuation figure for the agreed purpose.
- Contact our family‑run team to book a valuation appointment or request a quote for your items.
Customer Reviews
“Viva Watches guys have recently repaired my father’s old Rolex. It was fixed within 3-4 days, just as it was initially planned. The service is excellent, I will recommend this company to my friends and colleagues.”
Jacob Morton
“My watch got run over by a car, and I was sure nothing could be done to save it. Viva Watches proved me wrong, and now my watch looks and works as if nothing happened. Thanks!”
Sam Harrington
” I had a really nice ring that was too loose for my finger but Viva Watches resized it in a couple of days and now it’s a perfect size. Thanks, guys, you’re the best masters! ”
